About us

Delivering Excellence in Industrial Solutions and Global Energy Supply


Founded in September 1994, SAEN began as a trusted partner to tile and ceramic manufacturers across the Middle East, delivering top-quality sales and services. Over the past three decades, SAEN has built strong relationships with its clients and established a solid reputation as a leading supplier of spare automation parts tailored to the needs of the tile and ceramic industry.

Today, SAEN has successfully expanded its business beyond the automation industry and now operates in the field of petroleum and petrochemical products — including bitumen (asphalt grade) and urea fertilizer. With this strategic growth, SAEN continues to support industrial operations by offering both specialized automation parts and high-demand energy and chemical products to international markets.

Whether it’s ensuring smooth production through hard-to-find machinery components or supplying essential petroleum and agricultural materials, SAEN remains committed to speed, reliability, and technical expertise — helping your business move forward with confidence.

At SAEN, we don’t just supply products — we provide solutions that keep industries running.

Customer-Centric Approach

At SAEN, our customers are the driving force behind everything we do. We focus on their needs across every aspect of the business — listening closely, understanding their challenges, and delivering solutions that go beyond expectations in every interaction.

Sense of Urgency & Responsibility

We take every commitment seriously and act with urgency and accountability. Our team is dedicated to providing swift responses, dependable service, and on-time delivery — ensuring that our clients receive support exactly when they need it.

Collaboration

Strong partnerships drive sustainable growth. We work closely with our customers and suppliers through continuous communication and mutual trust — fostering collaboration that optimizes operations, improves supply chain efficiency, and delivers measurable results.


Innovation

We combine innovation, technology and smart solutions to enhance industrial and energy operations. From automation components to petroleum and petrochemical products, we help businesses increase productivity and achieve growth that outpaces the competition.

Vision

To identify the specialized needs of industrial and energy sectors — and provide high-quality products and services at competitive prices — in order to become the most trusted and successful supplier of both industrial parts and petroleum & petrochemical products across the Middle East and Africa.


Mission

To ensure the continuity of industrial and production processes by supplying essential spare parts and critical petroleum products (such as bitumen and urea) quickly, reliably, and cost-effectively.
We aim to give factory managers and technical teams peace of mind by keeping their operations running smoothly — without interruption.

Where to Find Us

Based in Dubai’s dynamic business district, we are strategically positioned to serve global markets with speed and efficiency.
Through our extensive logistics network and strong international partnerships, we supply industrial parts and petroleum products to clients across the Middle East, Africa, Europe, and Asia.

Our global reach enables us to manage large-scale orders, adapt to diverse market requirements, and deliver directly to your location — wherever you operate.
With SAEN, distance is never a barrier to business.